News & Insights

Rates are falling, and for the first time in years the pressure is coming off clients rather than piling on.

A critical content management system vulnerability alert issued on 10 July 2026 put a live exposure in front of any

For years, claims and complaint handling sat in the category of things brokers knew mattered but treated as a matter

Every broker eventually faces the question of whether to specialise or stay general, and the honest answer has always been

Motor has become one of the most disputed products in the country, and the cause is not what most people

Zurich entered the personal home insurance market through an expanded Honey Insurance partnership announced on 3 July 2026, with products

The Insurance Council of Australia opened public consultation on a completely rewritten General Insurance Code of Practice on 24 June

It’s 6:40pm. The client calls are done, the urgent claim is parked until the insurer comes back tomorrow, and now

You lodged the claim six weeks ago. The client has rung you four times, the builder wants an answer, and

You’ve quoted the same regional property for six years. This renewal, the premium jumps 40%, the flood excess multiplies, and

The commercial insurance soft market that took hold through 2024 and into 2025 is not just holding, it is deepening.

A federal parliamentary inquiry into small business insurance has placed tort reform squarely on the agenda, with the Insurance Council

A landmark inquiry has recommended banning insurance commissions in New South Wales’ strata sector, with scope extending beyond strata managers

Treasurer Jim Chalmers delivered the 2026-27 Federal Budget on 12 May, framing it as a budget of “resilience and reform”

The Australian Financial Complaints Authority is heading for its busiest year on record. Speaking at the Claims Leaders Summit in

The coverage gap that costs a broker their client relationship usually doesn’t come from negligence. It comes from confidence –

A client calls to renew their public liability. You process it, send the documents, move on. That feels efficient. But

Most brokers hit a point where the generalist model stops doing what it used to. Renewals are steady, but new

It’s 6:30pm. Renewals are stacking up, a client’s claim has been sitting unanswered since morning, and that prospect follow-up is

SME buying behaviour is shifting Three trends are reshaping how Australian SMEs approach insurance in 2026, each with direct implications

ASIC flags AI as a dual-edged risk ASIC’s 2026 Key Issues Outlook puts artificial intelligence and cyber-enabled scams directly on

For most small broker and AR businesses, the first non-broker hire is the most significant structural decision they’ll make after

Compliance gets a bad reputation in broking circles. Ask most small broker principals what their biggest operational headaches are and

At some point, most capable employed brokers ask the same question: would I be better off running my own book?

The 2025 loss picture Aon’s 2026 Climate and Catastrophe Insight report puts Australian insured losses from natural disasters at approximately

Most small brokerages aren’t stuck because there’s no work. They’re stuck because they can’t absorb the work they already have.

Ask most brokers what makes a strong client relationship, and you’ll hear the same answers. Being responsive. Being helpful. Being

Open any AR network’s website and you’ll find the same words. Boutique. Tailored support. True partnership. Flexible model. Every network

If you place large residential strata, you know the documentation headache that comes with co-insurance arrangements. ASIC has finally done

Cyber insurance has rarely been this accessible, and it won’t stay this way – so if you’ve got clients who’ve

If you haven’t read the 2026 Vero SME Insurance Index yet, set aside 20 minutes – because the findings will

Your clients are getting cheaper renewals right now and that’s exactly why this is the most dangerous moment to just

There are coverage gaps sitting inside your clients’ cargo policies right now that most of them don’t know about –

If a client’s plant burns down tomorrow and it costs 30% more to replace than their sum insured assumes, that’s

When your client lodges a property claim this year, the thing most likely to blow out the settlement timeline isn’t

Picture two brokerages. Similar size. Similar total premium. One principal is planning a hire, investing in growth, sleeping reasonably well.

You’ve built real expertise. You know your products, your underwriters, your clients. You work hard – probably harder than most.

There’s a shift happening in cyber insurance conversations that brokers need to be across. It’s no longer primarily about risk

The numbers are hard to ignore. Australian commercial insurance rates dropped sharply in Q4 2025, with Marsh reporting a 12%

ASIC has published its 2026 enforcement priorities, and if you’re an authorised representative, there are a few items on that