It’s 6:40pm. The client calls are done, the urgent claim is parked until the insurer comes back tomorrow, and now you’re starting the actual paperwork. Endorsements, a renewal pack, two certificates of currency, a compliance note you’ve been meaning to write up since Tuesday. The work that grows your business sat untouched all day because […]
You lodged the claim six weeks ago. The client has rung you four times, the builder wants an answer, and your inbox is a stack of “any update?” emails. None of it is moving, and the reason is sitting with the insurer, not with you. The client doesn’t see that. They see the person who
The Claim You Can’t Move: Why Brokers Cop the Brunt of Insurer Delays Read More »
You’ve quoted the same regional property for six years. This renewal, the premium jumps 40%, the flood excess multiplies, and two of your usual markets come back with a flat decline. The client wants to know what changed, and the honest answer is nothing about them. The market moved underneath both of you. If you’re
The Risk Nobody Wants to Write: What Capacity Withdrawal Is Really Doing to Your Week Read More »
